Disclaimer for Rolley
Safety & ComplianceBefore purchasing any Scooterson products we encourage that you keep in mind the local rules and regulations of your country/city. There are specific laws that control the use of electric scooters on public roads, bike paths, and sidewalks.
Ultimately, you will be responsible to comply in accordance with all applicable laws and regulations within your country.
Scooterson will not be held liable for any obstruction of law, injury and adverse use of Scooterson products.
Product ImageThe images shown on our website are for reference purposes only and may not be an exact representation of the product. Contact our customer support team for any clarifications.
Refund Policy for DepositYour deposit is fully refundable until the manufacturing process begins. We will reach out to you as the shipping date approaches to arrange the final payment.
Refund Policy for RolleyIn the event that you wish to return your Rolley and request a refund, please carefully read and understand our refund policy:
- Eligibility for Refund:
- Rolley must be in an unused and undamaged condition.
- You have up to 14 calendar days from the time you receive Rolley to initiate a return.
- The original proof of purchase, such as a receipt or order confirmation, must be provided.
- Return Process:
- Prior to returning Rolley, please contact us at [email protected] to initiate the refund process. We will guide you through the necessary steps.
- You will be responsible for covering the return shipping costs (if any), unless the return is due to a manufacturing defect or an error on our part.
- Ensure that Rolley is securely packaged to prevent any damage during transit.
- Refund Evaluation:
- Once we receive the returned Rolley, our team will inspect it to verify its condition.
- If Rolley is deemed to be in an unused and undamaged state, we will initiate the refund process (Any damage or wear resulting from improper use, neglect, or unauthorized modifications will void the refund eligibility.)
- The refund amount will be issued to the original payment method used for the purchase.
- Please note that any additional fees associated with the initial purchase, such as shipping charges or taxes, may not be refundable.